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IT Technician

Bakersfield, CA 93308

Posted: 09/05/2023 Industry: Other Job Number: 15359 Pay Rate: $18.00/hr

Job Description

Job Position: IT Technician

Location: Bakersfield, CA 93308

Pay Rate: $18.00/hr

Shift: M-F

Description: computer programing, IT work and customer service. Computer Technician


o Requires to provide great and timely customer service.

o Installs, configures, troubleshoots, and services networked microcomputer workstations and related equipment and software used in administrative and classroom lab environments.

o Provides technical support and help with functions that relate to computer hardware and software, data communications, and connectivity.

o Helps staff with utilizing computer and software programs including remote access and on the proper use of audio-visual or electronic equipment.

o Receives and resolves advanced user help desk calls.

o Documents calls, forwarding work order requests to other technology staff.

o Troubleshoots and performs various technical computer and peripheral repair duties that include but are not limited to diagnosing system failures and isolating faulty parts, repairing, or replacing parts, and verifying and testing for correct operations.

o Provides basic technical support to enterprise software systems supporting networked computers such as those for system updates, anti-virus, and virtual environments.

o Installs and configures networked computer users, e.G., computers, printers, modems, cabling, and peripheral communications equipment.

o Installs software and configures systems to support electronic mail.

o Completes basic network tasks which include but are not limited to operations, moves, adds, changes, fault prediction, trouble detection/correction, path testing, and general maintenance.

o Activates data communications ports using network software.

o Implements protocols for electronic mail systems and accounts.

o Participates in troubleshooting to resolve hardware and operations problems, including but not limited to connectivity, internet access, electronic mail, and file servers.

o Works with fellow staff, equipment users, and vendors to identify and resolve problems.

o Assists with updates to existing security software on networks and workstations.

o Tests existing systems and personal computers for potential viruses and security problems

o Connects workstations to servers and participates with others to connect with district-wide networks.

o Set up employee accounts on local networks.

o Tests software to ensure compatibility with the current operating environment and equipment capability.

o Configures software to communicate with peripherals such as printers, modems, scanners, and screens.

o May perform operational production runs including but not limited to data transfers, warrants, and mandated reports.

o Develops and maintains up-to-date documentation supporting assigned and related areas of responsibility.

o This includes procedures and steps for equipment setup, help desk questions and answers, and inventory records.

o Assists staff with setup and configuration of multimedia equipment used in offices and meeting rooms.

o Performs other duties as assigned that support the overall objective of the position.


Requires working technical knowledge of personal computer operations, including the relationship and usage of various input and output components, business and municipal-specific applications, and terminology

Requires a working knowledge of operating systems used by the district

Requires a basic knowledge of personal computer based local area networks, network operations, connectivity between servers, and integration of data and telecommunications

Requires a basic knowledge of the following protocols such as TCP/IP, subnet masking, serial, Ethernet, and access lists

Requires a basic knowledge of the physical elements of the network including fiber optic, twisted pair, and coaxial Ethernet cabling and connections, and routing, switching, and repeating equipment

Requires sufficient communication skills to conduct individual instruction and technical assistance on the use and application of PC-based business and education, internet, utility, and connectivity software

Requires sufficient writing skill to document technical procedures

Requires the ability to install, configure, and troubleshoot networked computer workstations, systems, and programs used by the district in department-specific, education, and general administrative areas

Must be able to install and configure computer components such as, but not limited to, cards and drives

Must be able to fabricate and connect interface cables and connections between computers

Must be able to analyze data and evaluate the needs of users and develop the alternative solutions to problems and needs

Must be able to read, interpret and apply complex technical information including equipment and network diagrams

Must be able to give one-on-one and small group training in the use of microcomputers and business and instructional software

Job Requirements

computer programing, IT work and customer service.
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