Bakersfield, CA 93308 US
Job Position: Computer analyst
Location: Bakersfield, CA 93308
Pay Rate: $18.00/hr
Description: The computer analyst position is required to have a combination of customer service experience and technical aptitude. Some computer programing, IT work and customer service. Computer Technician
o Requires to provide great and timely customer service.
o Installs, configures, troubleshoots, and services networked microcomputer workstations and related equipment and software used in administrative and classroom lab environments.
o Provides technical support and help with functions that relate to computer hardware and software, data communications, and connectivity.
o Helps staff with utilizing computer and software programs including remote access and on the proper use of audio-visual or electronic equipment.
o Receives and resolves advanced user help desk calls.
o Documents calls, forwarding work order requests to other technology staff.
o Provides basic technical support to enterprise software systems supporting networked computers such as those for system updates, anti-virus, and virtual environments.
o Completes basic network tasks which include but are not limited to operations, moves, adds, changes, fault prediction, trouble detection/correction, path testing, and general maintenance.
o Activates data communications ports using network software.
o Implements protocols for electronic mail systems and accounts.
o Works with fellow staff, equipment users, and vendors to identify and resolve problems.
o Assists with updates to existing security software on networks and workstations.
o Performs other duties as assigned that support the overall objective of the position.
Requires working technical knowledge of personal computer operations, including the relationship and usage of various input and output components, business and municipal-specific applications, and terminology
Requires a working knowledge of operating systems used by the district